Contact - Customer Support

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Contact us
Cheapido's Customer Support is staffed by skilled employees who can answer all your questions about orders, our product range, shipping, payment methods, warranties and more. Our opening hours are Monday to Friday 10:00-17:00.

You have several ways to contact us:

Via e-mail
Write an e-mail to support@cheapido.com. On business days, you will receive a response within 24 hours.

Telephone
Call us at 0031 – (0)38 460 71 21.

Live chat and Telegram
Our live chat lets you have direct contact with one of our employees. Click the red chat icon in the bottom right of the website to start a chat.
You can also find us on Telegram by searching "voordeeldrogisterij" (our Dutch name). You can then message us.

Via mail 
Cheapido.com
attn. Customer Support  
PO Box 1024
8001BA Zwolle
The Netherlands

Suggestions and complaints
We value the satisfaction of our customers. If despite our best efforts, you are unhappy with our services, we appreciate your feedback. We will then try our best to solve the issue and improve ourselves.
You can write a complaint to our Customer Support at complaint@cheapido.com. You will receive a response within 1 business day.

If you have any suggestions for us to improve our services, please let us know. Click here to write your feedback. We appreciate your contribution.

Frequently Asked Questions
For our FAQ, please click here.

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